The right to withdraw from the contract

1. The consumer is entitled, pursuant to art. 27 of the Consumer Law to withdraw from a distance contract, without giving a reason and without incurring costs, with the exception of the costs referred to in article 1. 33, art. 34 of the Consumer Law.

2. The deadline to withdraw from a distance contract is 14 days from the moment delivery of the item, and to meet the deadline, it is enough to send a statement before his elapse.

3. The declaration of withdrawal from the contract may be submitted by the Consumer in the form in writing on the form, a specimen of which is attached as Annex 2 to the Consumer Law, or in any other form consistent with the Consumer Law.

4. The Seller shall immediately confirm to the Consumer by e-mail (provided at the time of concluding the contract and another, if provided in the submitted statement) receipt of the declaration of withdrawal from the contract.

5. In the event of withdrawal from the contract, the contract is considered void.

6. The consumer is obliged to return the item to the Seller immediately, however no later than 14 days from the date on which he withdrew from the contract. To meet the deadline, it is enough to return the items before its expiry.

7. The consumer sends back the items that are the subject of the contract from which he withdrew own cost and risk.

8. The consumer does not bear the costs of delivering digital content that is not recorded on a tangible medium, if he did not consent to the performance before the deadline to withdraw from the contract or was not informed about the loss his right to withdraw from the contract at the time of giving such consent or the entrepreneur has not provided confirmation in accordance with Art. 15 sec. 1 and art. 21 sec. 1. Rights consumer.

9. The consumer is responsible for reducing the value of the item being subject of the contract and resulting from using it in a way that goes beyond necessary to establish the nature, characteristics and functioning of things.

10. The Seller immediately, no later than within 14 days from the date of receipt declaration of withdrawal from the contract submitted by the Consumer will return to the Consumer all payments made by him, w including the costs of delivering the item, and if the Consumer has chosen a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller not will reimburse the Consumer for additional costs in accordance with Article 33 of the Consumer Law.

11. The Seller returns the payment using the same
the method of payment used by the Consumer, unless the Consumer has expressly agreed to
other payment method that does not involve any costs for him.

12. The Seller may withhold the reimbursement of the received payment
from the Consumer until the goods are returned or delivered
by the Consumer of proof of its return, depending on which event occurs first.

13. The consumer, pursuant to Article 38 of the Consumer Law, is not entitled
to withdraw from the contract:

a. in which the price or remuneration depends on fluctuations in the financial market, over
which the Seller does not exercise control and which may occur before the deadline
to withdraw from the contract;

b.in which the subject of the service is a non-prefabricated item,
manufactured according to the consumer's specifications or intended to satisfy him
personalized needs;

c. in which the subject of the service is a perishable item or
having a short storage time; 

d. in which the subject of the service is a sealed item
packaging that cannot be returned after opening the packaging for reasons of protection
for health or hygiene reasons, if the packaging has been opened after
delivery;

e. in which the subject of the service are things that after delivery, due to
by their nature, they are inseparably connected with other things;

f. in which the subject of the service are sound or visual recordings, or
computer programs delivered in a sealed package, if the package
it was opened after delivery;

g. for the delivery of digital content that is not recorded on a tangible medium,
if the performance of the service began with the express consent of the Consumer before
after the deadline to withdraw from the contract and after informing the entrepreneur about
loss of the right to withdraw from the contract;

h. for the delivery of newspapers, periodicals or magazines, with the exception of the contract for
subscription.