Shop rules

§ General information

1. The Seller:

Apitec Jerzy Rugała,
Tarlo Kolonia 55A, 21-104 Niedzwiada, Poland

NIP (VatUE): PL9222211050
REGON: 361691929
BDO: 000245466

BANK ACCOUNT: PKO BP SA Oddział 1 in Lubartów

28102032060000820201312180


Contact Details:

Apitec Jerzy Rugała, Tarlo Kolonia 55A, 21-104 Niedzwiada, Poland

tel. +48 537696980

e-mail: info@apitec.pl


Complaint address:

Apitec Jerzy Rugała, Tarlo Kolonia 55A, 21-104 Niedzwiada, Poland

tel. +48 537696980

e-mail: info@apitec.pl

§ The right to withdraw from the contract

1. The consumer is entitled, pursuant to art. 27 of the Consumer Law to withdraw from a distance contract, without giving a reason and without incurring costs, with the exception of the costs referred to in article 1. 33, art. 34 of the Consumer Law.

2. The deadline to withdraw from a distance contract is 14 days from the moment delivery of the item, and to meet the deadline, it is enough to send a statement before his elapse.

3. The declaration of withdrawal from the contract may be submitted by the Consumer in the form in writing on the form, a specimen of which is attached as Annex 2 to the Consumer Law, or in any other form consistent with the Consumer Law.

4. The Seller shall immediately confirm to the Consumer by e-mail (provided at the time of concluding the contract and another, if provided in the submitted statement) receipt of the declaration of withdrawal from the contract.

5. In the event of withdrawal from the contract, the contract is considered void.

6. The consumer is obliged to return the item to the Seller immediately, however no later than 14 days from the date on which he withdrew from the contract. To meet the deadline, it is enough to return the items before its expiry.

7. The consumer sends back the items that are the subject of the contract from which he withdrew own cost and risk.

8. The consumer does not bear the costs of delivering digital content that is not recorded on a tangible medium, if he did not consent to the performance before the deadline to withdraw from the contract or was not informed about the loss his right to withdraw from the contract at the time of giving such consent or the entrepreneur has not provided confirmation in accordance with Art. 15 sec. 1 and art. 21 sec. 1. Rights consumer.

9. The consumer is responsible for reducing the value of the item being subject of the contract and resulting from using it in a way that goes beyond necessary to establish the nature, characteristics and functioning of things.

10. The Seller immediately, no later than within 14 days from the date of receipt declaration of withdrawal from the contract submitted by the Consumer will return to the Consumer all payments made by him, w including the costs of delivering the item, and if the Consumer has chosen a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller not will reimburse the Consumer for additional costs in accordance with Article 33 of the Consumer Law.

11. The Seller returns the payment using the same
the method of payment used by the Consumer, unless the Consumer has expressly agreed to
other payment method that does not involve any costs for him.

12. The Seller may withhold the reimbursement of the received payment
from the Consumer until the goods are returned or delivered
by the Consumer of proof of its return, depending on which event occurs first.

13. The consumer, pursuant to Article 38 of the Consumer Law, is not entitled
to withdraw from the contract:

a. in which the price or remuneration depends on fluctuations in the financial market, over
which the Seller does not exercise control and which may occur before the deadline
to withdraw from the contract;

b.in which the subject of the service is a non-prefabricated item,
manufactured according to the consumer's specifications or intended to satisfy him
personalized needs;

c. in which the subject of the service is a perishable item or
having a short storage time; 

d. in which the subject of the service is a sealed item
packaging that cannot be returned after opening the packaging for reasons of protection
for health or hygiene reasons, if the packaging has been opened after
delivery;

e. in which the subject of the service are things that after delivery, due to
by their nature, they are inseparably connected with other things;

f. in which the subject of the service are sound or visual recordings, or
computer programs delivered in a sealed package, if the package
it was opened after delivery;

g. for the delivery of digital content that is not recorded on a tangible medium,
if the performance of the service began with the express consent of the Consumer before
after the deadline to withdraw from the contract and after informing the entrepreneur about
loss of the right to withdraw from the contract;

h. for the delivery of newspapers, periodicals or magazines, with the exception of the contract for
subscription.

§ Conclusion of the contract. Delivery and collection of the order.

1. Orders can be placed 24 hours a day.

2. The conclusion of the contract with the Customer takes place upon the acceptance of the order by the Seller.

3. The execution of the Customer's order payable on delivery takes place immediately after the conclusion of the contract, 
and the order payable by bank transfer or via the electronic payment system after the contract is concluded and the Customer's payment is credited to the Seller's account.

4. The execution of the Customer's order may depend on the payment of all or part of the value of the order
 or obtaining a trade credit limit of at least the value of the order or the consent of the Seller to send the order on delivery (payable on delivery).

5. The subject of the contract is sent on the date specified in the shipping conditions and / or on the product card, 
and for orders consisting of multiple products, the longest date specified in the shipping conditions and / or on the product cards. 
The period starts running with the order fulfillment.

6. The purchased subject of the contract, together with the sales document selected by the Buyer, is sent 
with the type of delivery selected by the Buyer to the place of delivery indicated by the Buyer in the order. 
The shipping pricelist applies to shipments within Poland. Shipping costs outside Poland are set individually.

7. The form of delivery of the goods and the form of payment are consistent with the method chosen by the Customer in the order. 
The goods are delivered in Poland (terms of foreign delivery are determined individually). If the Buyer wishes to ship the goods outside of Poland, 
the Seller shall not be liable for any customs duties, taxes and costs of customs clearance charged in the destination country. 
The Buyer is responsible for paying these fees. The seller does not underestimate the customs value of the shipments.

8. The Seller undertakes to ship the order within 28 working days. We strive to carry out shipments as soon as possible. 
As a rule, shipments are made within 3 business days. In special cases, the delivery time may be extended. 
In the case of individual / unusual or import orders, the delivery time is determined individually and may exceed 28 business days.

9. In the event of exceeding the declared shipping date or the inability to complete the order within the set deadline, 
the Seller undertakes, at the Customer's request, to refund the payments made by the Customer in full.

10. In the event of any circumstances affecting the extension of the shipping date, 
the store staff will contact the customer immediately in order to establish new terms and date of delivery.

11. Shipments made within 14 working days are treated as shipments made on time.

12. The Seller is not responsible for any indirect damages or lost profits by the Customer
resulting from exceeding the declared date of delivery of the goods or the Seller's inability to deliver the goods.

13. Forms of shipment:

Courier shipment - the delivery time depends on the selected option (standard or priority shipment) and implementation by the courier company.

Shipment by Poczta Polska - delivery time depends on the selected option 
(standard or priority shipment) and execution by Poczta Polska

Shipment to InPost parcel machines (option at the customer's request, uninsured parcels) - 
due to the inability to write a report of possible damage, we do not recommend this form of delivery.

Paid delivery to the Customer by the Store's own transport after prior arrangement - 
conditions and price agreed individually with the Customer,

Personal collection at the company's facility - requires prior contact with the store staff.

15. Receipt of the parcel must be confirmed by a written receipt (not applicable to InPost parcel lockers). 
Upon receipt of the receipt, the ownership of the goods and all risks associated with the possession and use, in particular the risk of loss or damage to the goods, pass to the Buyer.

§ Warranty 
1. The Seller, pursuant to Art. 558§1 of the Civil Code completely excludes liability to customers due to physical and legal defects (warranty). 

2. The Seller is liable to the Consumer on the terms specified in art. 556 of the Civil Code and subsequent ones for defects (warranty). 
Pursuant to Art. 557 §1 of the Civil Code, the Seller is released from liability under the warranty if the Buyer knew about the defect at the time of concluding the contract. 
The Seller is liable under the statutory warranty for physical defects that existed at the time the hazard passed on to the Buyer or resulted from a cause inherent in the sold item. 
The warranty does not cover defects caused by the Buyer, e.g. improper use of things, lack of proper maintenance or mechanical damage. 

3. In the case of a contract with a consumer, if a physical defect has been found within one year from the date of delivery of the item, 
it is assumed to have existed at the time transfer of danger to the consumer.

4. The Consumer, if the item sold has a defect, may:
a.make a statement requesting a price reduction;
b. submit a declaration of withdrawal from the contract;
unless the Seller immediately and without undue inconvenience
for the Consumer, he will replace the defective item with a non-defective one or remove the defect. but if
the item has already been replaced or repaired by the Seller or the Seller has not
fulfilled the obligation to replace the item with a non-defective one or to remove the defect, no
he has the right to replace the item or remove the defect.

5. The consumer may, instead of the removal proposed by the Seller
defects, demand that the item be replaced with one that is free from defects, or demand replacement of the item instead
remove the defect, unless bringing the goods into compliance with the contract in a manner
chosen by the Consumer is impossible or would require excessive costs in
compared with the method proposed by the Seller, while assessing
the excess of costs, the value of the item free from defects, its type and importance are taken into account
the identified defect, and the inconvenience for which it is taken into account
would expose the Consumer to other satisfaction.

6. The consumer may not withdraw from the contract if the defect is irrelevant.

7. If the item sold has a defect, the Consumer may also:
a.demand that the item be replaced with one that is free from defects;
b. demand that the defect be removed.

8. The Seller is obliged to replace the defective item with a non-defective one or
remove the defect within a reasonable time without undue inconvenience to the Consumer.

9. The Seller may refuse to satisfy the Consumer's request if
bringing the defective item into conformity with the contract in the manner chosen by
the buyer is impossible either compared to the second possible way
compliance with the contract would require excessive costs.

10. If the defective item has been installed, the Consumer may
require the Seller to disassemble and reassemble after replacement
for a defect-free or defect-free one, but is obliged to bear some related
with the costs exceeding the price of the item sold or may be required
from the Seller to pay part of the costs of disassembly and reassembly, to
the amount of the sold item price.

11. The consumer who exercises the rights under the warranty 
is obliged to deliver the defective item to the Seller's complaint address at his own expense and risk.

12. The costs of replacement or repair shall be borne by the Seller, except in the event of a situation
described in point 10.

13. The Seller is obliged to accept the defective item from the Consumer if
replacement of the item with a non-defective one or withdrawal from the contract.

14. The Seller, within fourteen days, will respond to:
a. a declaration of a price reduction request;
b. declaration of withdrawal from the contract;
c. demand that the item be replaced with one that is free from defects;
d. demand that the defect be removed.
Otherwise, it is considered that he considered the statement justified or
Consumer's request.

15. The Seller is liable under the warranty if a physical defect remains
determined before the expiry of two years from the date of delivery of the item to the Consumer, a
if the subject of sale is a used item within one year from the moment
handing over the item to the Consumer.

16. Consumer's claim to remove the defect or replace the item sold for
free from defects expires after one year from the date of finding the defect, however
not earlier than two years after the item was delivered to the Consumer, a
if the subject of sale is a used item within one year from the moment
handing over the item to the Consumer.

17. In the event that the date specified by the Seller or the manufacturer
Use-by date expires after two years from the date of issue
items to the Consumer, the Seller is liable under the warranty for physical defects
things found before the expiry of this period.

18. Within the time limits specified in points 15-17, the Consumer may submit
declaration of withdrawal from the contract or price reduction due to a physical defect
the item sold, and if the Consumer demanded the exchange of the item for one free from defects or
remove the defect, the deadline for submitting a declaration of withdrawal from the contract or
the price reduction begins with the ineffective expiry of the replacement period
things or defect removal.

19. In the event of an investigation before a court or an arbitration court of one of the
warranty rights - time limit for the exercise of other rights,
due to the Consumer in this respect, shall be suspended until it is legally binding
termination of the proceedings. It also applies accordingly to the procedure
mediation, but the time limit for the exercise of other rights under the warranty,
due to the Consumer, starts to run from the date of refusal by the court of approval
a settlement concluded before a mediator or an unsuccessful termination of mediation.

20. To exercise the rights under the warranty for legal defects of the sold item
points 15-16 shall apply, except that the period starts on the day on
which the Consumer found out about the defect, and if the Consumer learned about
the existence of a defect only as a result of an action of a third party from the date on which
a judgment issued in a dispute with a third party has become final.

21. The Seller shall not be liable for any indirect damage or lost benefits by the Consumer resulting from defects in the goods or the inability to use the goods due to their defects. 
This is without prejudice to the provisions on the obligation to repair the damage on general principles.

22. The expiry of any time limit for finding a defect does not exclude the exercise of warranty rights if the Seller has fraudulently concealed the defect.

23. The Seller, if he is obliged to provide or provide financial services to the Consumer, will perform them without undue delay, not later than within the time limit provided for by law.

§ Privacy policy and personal data security
1. The Seller undertakes to protect personal data in accordance with the Act
on the protection of personal data of August 29, 1997 and the Act on benefits
services by electronic means of July 18, 2002. Buyer specifying personal data when submitting
orders agrees to their personal data processing by the Seller in order to fulfill the order. 
The buyer has a right to at any moment
view, correct, update and delete their personal data

§ Final provisions

1. In the event of non-compliance with the regulations in force
Sells law declares absolute compliance with the provisions of the law
the place of the contested provision of the regulations.

2. Change in the regulations for the purpose of regulation
craft.

3. The Buyer has the right to any negotiations before placing the order
the provisions of the contract with the seller. In the event of the Buyer's resignation from
There is a possibility of an opportunity to meet by negotiation
regulations and applicable laws.

4. Adherence was made to matters not regulated by the regulations
relevant legal regulations. Disputes, if so expressed by the consumer
at will, it is resolved through mediation proceedings before the Provincial
Inspectorates of the Trade Inspection or arbitration court at
Provincial Inspectorate of Trade Inspection or by means of equivalent and compliance
with the law of methods of pre-judicial or extrajudicial examination exams
by the Consumer. As a last resort, the matter is resolved by the local court