Rules

TERMS AND CONDITIONS OF THE APITEC ONLINE STORE

Seller: Apitec Jerzy Rugała, Tarło Kolonia 55A, 21-104 Niedźwiada, Poland, VAT ID (NIP): 9222211050, REGON: 361691929, BDO: 000245466.
Bank Account for PLN payments: PKO BP SA Oddział 1 w Lubartowie, Account No.: 28 1020 3206 0000 8202 0131 2180.
Bank Account for EUR payments: PKO BP SA Oddział 1 w Lubartowie, Account No. (IBAN): PL 45 1020 3206 0000 8202 0136 5030, SWIFT/BIC Code: BPKO PL PW.
Contact Details: Tel. +48 537696980, e-mail: info@apitec.pl.
Address for Complaints: Apitec Jerzy Rugała, Tarło Kolonia 55A, 21-104 Niedźwiada, Poland.

Consumer – a natural person performing a legal act not directly related to their business or professional activity.
Professional Entity – a natural person, a legal person, or an organizational unit without legal personality, conducting professional or gainful activity in its own name, including agricultural holdings and special branches of agricultural production, making a purchase of products directly related to such activity.
Sole Trader with Consumer Rights – a natural person concluding a contract directly related to their business activity, when the content of the contract indicates that it does not have a professional character for that person.
Customer – a Consumer, a Professional Entity, a Sole Trader with Consumer Rights, or an Entrepreneur.

Contracts are concluded in the Polish language and governed by Polish law.
The Seller is obliged to deliver goods free from defects and in conformity with the contract.
Prices are expressed in Polish Złoty (PLN) or Euro (EUR). Prices are gross prices and do not include delivery costs.
In the case of transactions concluded in EUR, the amounts on the sales documents (invoices) are converted into Polish Złoty (PLN) for the purpose of indicating the tax base and the amount of VAT due. The conversion is based on the average exchange rate of the foreign currency published by the National Bank of Poland (NBP) on the last business day preceding the date on which the tax liability arose or the date the invoice was issued, in accordance with the applicable provisions of the Act on Tax on Goods and Services.
The Buyer has the right to inspect, correct data, and delete their account in the store.
The Buyer undertakes not to provide content of an unlawful nature via the Store.

Orders may be placed 24/7. The contract is concluded upon confirmation of the order acceptance by the Seller.
Shipping takes place immediately after the payment is credited or upon selection of the "cash on delivery" option.
The standard shipping time is 3 business days; the maximum is 28 business days.
In relation to Professional Entities and Entrepreneurs, the Seller shall not be liable for indirect damages or lost profits resulting from delays in delivery.

International delivery costs are determined individually. The Buyer is responsible for any customs duties and taxes outside of Poland.
The Buyer is responsible for ensuring that the imported product meets the technical and legal requirements of the destination country. The Seller shall not be liable for the seizure of goods by customs authorities or other technical services due to non-compliance with the local regulations of a third country.
It is recommended to check the shipment in the presence of the courier. Drawing up a damage protocol facilitates the complaint process.
Upon delivery of the goods to the Customer, the risk of accidental loss or damage to the goods passes to the Customer.

Consumers and Sole Traders with Consumer Rights may withdraw from the contract without giving a reason within 14 days.
The Customer bears the direct costs of returning the goods (shipping back to the Seller).
The Customer is liable for any diminished value of the goods resulting from use beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
The right of withdrawal does not apply to products made to the customer's specifications (customized products).

The Seller is liable for any lack of conformity of the goods with the contract disclosed within 2 years of delivery (applies to Consumers).
Complaints are processed within 14 days.
The Seller is not liable for damages resulting from improper use of products, modifications made by the Customer, or use inconsistent with the instructions. In relation to Professional Entities and Entrepreneurs, the Seller's liability is limited to the amount of the price paid for the product.

In relation to Entrepreneurs and Professional Entities, the Seller, pursuant to Art. 558 § 1 of the Civil Code, completely excludes liability under the warranty (rękojmia).
A Buyer who requests a sales document containing a VAT ID (NIP), EU VAT number, or any other tax or professional identifier, or requests an invoice for an agricultural holding or a special branch of agriculture, or utilizes wholesale discounts, thereby declares that—regardless of the legal form of their activity—they are acting as a Professional Entity, and the purchase is of a professional nature.

All content published on the website at www.apitec.pl, including the store name, logos, product photos, descriptions, graphics, videos, and layout, constitutes the intellectual property of the Seller and is legally protected under copyright laws.
The use, copying, distribution, or modification of any elements of the website without the prior, express written consent of the Seller is strictly prohibited.
Violations may result in legal action, including claims for damages and a demand for immediate cessation of the infringement.
By posting reviews or content, the Customer grants the Seller a royalty-free, non-exclusive license for its promotional use.

The Seller shall not be held liable for failure or improper performance of obligations if it resulted from Force Majeure (e.g., natural disasters, war, border blockades, energy supply interruptions).

The Personal Data Administrator is the Seller. Data is processed for order fulfillment in accordance with GDPR. The Customer has the right to access, rectify, and delete their data.

The governing law is Polish law.
Disputes with Consumers may be resolved out of court (Trade Inspection, ODR platform: http://ec.europa.eu/consumers/odr, ECC-Net: https://www.eccnet.eu/contact-us).
All contracts concluded with the Seller are subject to Polish law. For disputes with Customers who are not Consumers, the court having exclusive jurisdiction shall be the court competent for the Seller's registered office.
In matters not regulated herein, the Civil Code and the Consumer Rights Act shall apply.